Shipping
Shipping Information
Please read carefully! There are two shipping options available, depending on items and quantity ordered.
1) Free shipping. Canada-wide, items sent via Canada Post lettermail. Unfortunately, there is no tracking available for this option.
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Items that qualify: quantities less than 10 of magnets, jewelry, wine charms, benthic booklets, and print items.
How: Please e-mail your order request to kapowcreates@gmail.com. Payment will first be processed via e-transfer.
2) Flat rate $15. Canada-wide, tracking included.
Items that qualify: any orders that contain above items and plant pals and wine stoppers must go through this option. You can order multiple items and the shipping rate will not change.
How: Please place your order through the website via cart and check-out.
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For either option, packaging is designed to ensure that your items reach you in perfect condition and items are shipped in a timely manner.
If you have any questions about the shipping process, or a time-sensitive request, please feel free to reach out.
Final Sale
Items are final sale, but exceptions may be made on case-by-case scenarios (i.e., arrive broken, wrong item etc.). Due to the nature of these hand-crafted items, minor imperfections may occur (i.e., a tiny resin bubble, touch of paint on metal).
If you have any inquiries about returns or exchanges, please don't hesitate to get in touch.